All items are shipped USPS with delivery confirmation. When your item ships you will receive a shipping notification with tracking details. I ship twice a week on Tuesday and Friday. If there is a time concern please let me in your an order note at checkout, or send me and email (firstname.lastname@example.org), and I will do my best to accommodate.
Items are packaged safely and like a present for you!
SALES TAX FOR NY RESIDENTS
To comply with the man, all NY state resident buyers will be charged 8.375% sales tax.
REFUNDS AND EXCHANGES
Above all I want you to be happy! I take a great deal of effort documenting and describing my items accurately. If you have any problems with an item, please contact me as soon as you receive the item to discuss a return or exchange. Sorry, there are no returns on custom items.
Buyer is responsible for any return shipping fees. Items must be returned in the condition they were received.
IS THIS A GIFT?
I'm happy to include a gift note for you. Let me in your message in your order notes during checkout. I don't include an order receipts in any of my orders, mainly because they are a waste of paper, so your recipient will get you gift and a lovely note. That's it.
Any customs charges and duties are the responsibility of the buyer. Don't see your shipping area? Just let me and I'd be happy to update the shipping on the item you’re interested in if I am able to ship to your country.
Yes, I wholesale. Check out my current stockists and get more information here.
Got a question, custom request, wholesale inquiry, or just want to say hi? I'd love to hear from you: email@example.com